Have tried to be very positive, as one has to be able to believe someone that you have put your trust in to do a good and true job for you, but I think after having recently found a catalogue of failures on the building the last straw is the window in our bedroom. This has been put in the wrong place, meaning that our en-suite bathroom will now be even narrower. I don't cry these days, but I could!
Let you know how things are moving on tomorrow.
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